{"id":14273,"date":"2023-03-23T16:45:28","date_gmt":"2023-03-23T16:45:28","guid":{"rendered":"https:\/\/insightpartners.com\/?p=14273"},"modified":"2023-03-29T13:23:54","modified_gmt":"2023-03-29T13:23:54","slug":"insight-brand-glossary","status":"publish","type":"post","link":"https:\/\/www.insightpartners.com\/ideas\/insight-brand-glossary\/","title":{"rendered":"The Insight Brand Glossary"},"content":{"rendered":"<p>Use this guide alongside our brand content for founders and ScaleUp leaders at every stage. Skip to each step:<\/p>\n<p><a href=\"#Insights\">Insights<\/a><br \/>\n<a href=\"#Buyer Foundations\">Buyer Foundations<\/a><br \/>\n<a href=\"#Strategy\">Strategy<\/a><br \/>\n<a href=\"#Activation\">Activation<\/a><\/p>\n<h2>Brand Strategy<\/h2>\n<p><span data-contrast=\"none\">The umbrella approach that defines how your company shows up in the market and the plan of integrated tactics needed to achieve its objectives.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 id=\"Insights\">Insights<\/h2>\n<p><span data-contrast=\"none\">Actionable learnings about your buyers, competitors, and target market. The best approach is to leverage both qualitative and quantitative research to inform these insights. Study your existing data, but make sure you go beyond what you already have. <\/span><span data-contrast=\"auto\">Collecting and analyzing this information is critical to building a successful brand. Without knowing your buyers, your competitors, and your target market dynamics, you are flying blind and run the risk of wasting time and money on a brand project that goes nowhere.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"none\">Buyer Insights:<\/span><\/b><span data-contrast=\"none\"> Learnings established from research (e.g., customer interviews, surveys), sales reps, and social listening channels (e.g., peer reviews, community forums) that define buyer pain points and why they aren\u2019t being solved with existing solutions.<\/span><span data-contrast=\"none\"> Buyer insights\u202fprovide the ability to educate sales, customer success, marketing, and product teams on prospective buyers and their behaviors. With this knowledge, go-to-market teams can focus on the touchpoints during the buying cycle that are most critical.\u00a0<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"none\">Competitor Insights:<\/span><\/b> <span data-contrast=\"none\">Understanding your competitors&#8217; strengths, weaknesses, threats, and opportunities will help identify the unique white space that your brand can own, differentiate your value from the competition, and objection handle so that that you can win ultimately win more deals.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"none\">Target Market Dynamics:<\/span><\/b> <span data-contrast=\"none\">Having a clear understanding of your current market and where it is going will help ensure you align your product and positioning to both todays and tomorrow\u2019s buyer needs. These insights include elements such as analyst predictions and economic shifts that impact the industries you sell into.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 id=\"Buyer Foundations\">Buyer Foundations<\/h2>\n<p><span data-contrast=\"auto\">Foundational inputs to your brand and go-to-market strategy that describe your target market, your ideal customer, what they care about, and how they purchase. Aligning your organization on your Total Addressable Market (TAM), your Ideal Customer Profile (ICP), Buyer Personas, and your Buyer\u2019s Journey gets everyone on the same page around who your best customers are and how they like to engage with your brand. These foundations impact everything from target account lists to messaging and product roadmaps.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Total Addressable Market (TAM):<\/span><\/b> <span data-contrast=\"none\">Total addressable market for your end-state product at 100% market share.\u00a0<\/span><span data-contrast=\"none\">Note that it is also important to understand your<\/span><b><span data-contrast=\"none\"> SAM (Serviceable Available Market)<\/span><\/b><span data-contrast=\"none\">, share of the market that you can attain based on your business model \u2013 your targets, and your <\/span><b><span data-contrast=\"none\">SOM (Serviceable Obtainable Market)<\/span><\/b><span data-contrast=\"none\">, or the percentage of your SAM that you can realistically attain.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Ideal Customer Profile (ICP):<\/span><\/b><span data-contrast=\"none\"> Documentation of the attributes that make up your \u201cbest\u201d or most valuable customer accounts. Having a clear definition on the characteristics that make up these accounts allows you to better attract, engage, close, and retain business within those accounts. These attributes should include firmographic (e.g., employee count), environmental (e.g., technology traits), and behavioral data (e.g., has remote employees).\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Buyer Personas: <\/span><\/b><span data-contrast=\"none\">Generalized representation of buyers, influencers, and users at your ICP that informs your GTM strategy, messaging and where to find them.<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Buyer\u2019s Journey:<\/span><\/b><span data-contrast=\"none\"> Map encompasing a customer&#8217;s entire buying experience from pre-purchase to post-purchase.<\/span><\/li>\n<\/ul>\n<h2 id=\"Strategy\">Strategy<\/h2>\n<p><span data-contrast=\"auto\">See the<\/span> <i><span data-contrast=\"auto\">5 core brand essentials<\/span><\/i><span data-contrast=\"auto\"> that make up a successful brand strategy below:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">1. Mission, Vision, and Values<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Documenting these core building blocks provides not only a focal point for internal alignment and roadmap for the path ahead, but they are also an effective guide for making decisions. Everything you do should align with these statements.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><b><span data-contrast=\"none\">Mission:<\/span><\/b> <span data-contrast=\"none\">A mission statement focuses on your purpose today and what your organization does to achieve it. What is your reason for being? Keep in mind that it doesn\u2019t just describe the organization\u2019s output or who it wants to help\u2026 It captures the soul of the organization.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Vision:<\/span><\/b><span data-contrast=\"none\"> A vision statement focuses on tomorrow and what your organization wants to achieve.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Values:<\/span><\/b> <span data-contrast=\"none\">Your core values support your vision. These are your beliefs as an organization. When making a big decision, ask yourself if it is consistent with your values. Your values should stand out as uniquely yours.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><strong>2. Point of View (POV)<\/strong><\/h3>\n<p><span data-contrast=\"none\">Your brand story. It tells the market how you\u2019re different, the problems you solve, and why it matters to your target audience. <\/span><span data-contrast=\"auto\">Since we live in an attention-driven world and humans love stories, it\u2019s no surprise the attention winner is the company that tells the best story. Your POV is your key to doing that. The POV is what gets your employees excited about going to work each day and the inspiration behind a first-time buyer deciding to purchase. <\/span><span data-contrast=\"none\">The POV is made up of <\/span>4 parts:<\/p>\n<ol>\n<li><b><span data-contrast=\"none\">Challenge: <\/span><\/b><span data-contrast=\"none\">The problem you solve (e.g., data is dirty and disconnected).\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Consequences: <\/span><\/b><span data-contrast=\"none\">The pain the buyer feels because of your problem (e.g., lack of visibility leads to inefficiency, slowed revenue growth, and more closed lost deals).<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Future State:<\/span><\/b> <span data-contrast=\"none\">How your solution resolves the buyer\u2019s pain and provides a different path forward (e.g., a single view into all data with actionable insights).<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Outcomes:<\/span><\/b><span data-contrast=\"none\"> The benefits made possible by your solution (e.g., greater team alignment and ROI, higher growth rates, and innovation that leads to more won deals and lasting competitive advantage).<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n<h3><strong>3. Messaging &amp; Positioning<\/strong><\/h3>\n<p><span data-contrast=\"auto\">Your Messaging &amp; Positioning Framework (M&amp;P Framework) clearly maps the value you deliver through a hierarchically organized<\/span><span data-contrast=\"auto\"> set of words, terms, phrases, and statements. It is designed to align your organization and should be made centrally available.<\/span><span data-contrast=\"auto\"> It ensures that your story is conveyed in a consistent manner and the differentiated value you deliver is positioned correctly across every interaction with the market. The M&amp;P Framework has<\/span> 5 parts:<\/p>\n<ol>\n<li><b><span data-contrast=\"auto\">Problem Statement: <\/span><\/b><span data-contrast=\"auto\">The unique problem you solve, described in buyer language.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Positioning Statement: <\/span><\/b><span data-contrast=\"auto\">How you are solving the problem in a competitively differentiated way. Clearly articulate your value prop and how it solves meaningful pain points.<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Core Message:<\/span><\/b><span data-contrast=\"auto\">\u00a0What you want to be known for. The message that brings your positioning statement alive.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Benefit Pillars:<\/span><\/b><span data-contrast=\"auto\">\u00a0Succinct descriptions of the key customer benefits and product attributes you deliver.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Proof Points:<\/span><\/b><span data-contrast=\"auto\">\u00a0Examples that offer irrefutable evidence of the outcomes of your Benefit Pillars.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n<h3><strong>4. Category<\/strong><\/h3>\n<p><span data-contrast=\"none\">Categories help people navigate a world of too many choices; they compartmentalize similar items to facilitate discovery and decision. <\/span><span data-contrast=\"auto\">A category strategy enables you to take the reins and position yourself versus the market positioning you. (Note: category design can be a distraction if done too early.)<\/span><\/p>\n<h3><strong>5. Brand Identity<\/strong><\/h3>\n<p><span data-contrast=\"auto\">Brand Identity includes all visual elements of your brand, including the colors, fonts, logo, imagery, and design, that distinguish your brand in the consumer\u2019s mind. Your brand identity should also include brand personality elements, such as tone of voice. Keep in mind, everything from the color of your logo to the curvature of your font will appeal to a certain emotion. <\/span><\/p>\n<h2>Brand Book<\/h2>\n<p>C<span data-contrast=\"auto\">learly documents the rules, standards, and guidelines for bringing your brand to life.\u202fThis is an important step to achieve consistency as your organization grows.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2 id=\"Activation\">Brand Activation<\/h2>\n<p><span data-contrast=\"none\">The integrated campaign plan that you execute in order to get your brand out in the market. It is the compilation of tactics that will drives audience growth, engagement, and conversion. Continuous testing will help narrow in on the tactics that drive the greatest impact with your target audience. <\/span><span data-contrast=\"auto\">If activation isn\u2019t prioritized, your entire brand strategy crumbles. Make sure this is a priority!\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<hr \/>\n<p><strong>Deeper insight:<\/strong> <a href=\"https:\/\/insightpartners.com\/ideas\/founder-101-brand-guide\/\">Founder 101: Why and When to Invest in Brand<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use this guide alongside our brand content for founders and ScaleUp leaders at every stage. Skip to each step: Insights Buyer Foundations Strategy Activation Brand Strategy The umbrella approach that defines how your company shows up in the market and the plan of integrated tactics needed to achieve its objectives.\u00a0\u00a0 Insights Actionable learnings about your [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1,24],"tags":[],"class_list":["post-14273","post","type-post","status-publish","format-standard","hentry","category-uncategorized","category-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.1 (Yoast SEO v23.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Insight Brand Glossary | Insight Partners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.insightpartners.com\/ideas\/insight-brand-glossary\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Insight Brand Glossary\" \/>\n<meta property=\"og:description\" content=\"Use this guide alongside our brand content for founders and ScaleUp leaders at every stage. Skip to each step: Insights Buyer Foundations Strategy Activation Brand Strategy The umbrella approach that defines how your company shows up in the market and the plan of integrated tactics needed to achieve its objectives.\u00a0\u00a0 Insights Actionable learnings about your [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.insightpartners.com\/ideas\/insight-brand-glossary\/\" \/>\n<meta property=\"og:site_name\" content=\"Insight Partners\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-23T16:45:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-29T13:23:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.insightpartners.com\/wp-content\/uploads\/2023\/01\/Inisghtpartners.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1255\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jen Jordan\" 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